Shipping / Returns

SHIPPING INFORMATION

All orders on Furniture Made In USA include FREE SHIPPING! Because we are based in North Carolina, orders going west of the Mississippi River may have a handling charge of $95 (Mid-West) to $155 (West Coast) added to cover the extra cost of long-distance shipping. This will be shown during the checkout process before payment is received.

REPLACEMENT POLICY

All products need to be inspected by customers upon delivery for any damage that may have occurred during shipping BEFORE accepting delivery. If delivery is rejected by customer because of any damage, return shipping will be covered and we will have replacement products redelivered as soon as possible. If delivery is accepted and damage is found, please email Furniture Made In USA with a detailed description and photos so that we can file a claim for freight damage. If claim is accepted by freight company, return shipping will be covered and we will have replacement products redelivered as soon as possible. If claim is rejected, customer will need to pay for return shipping to have products replaced. All returns must be in their original packaging and in new / like-new condition.

RETURN / REFUND POLICY

Furniture Made In USA stands by our products. In the event that you receive a product and would like to return it for a refund, Furniture Made In USA will accept returns within 30 days of customer receiving shipment. Any returns will require the customer to pay for return shipping as well as a 20% restocking fee. All returns must be in their original packaging and in new or like-new condition. Refunds are issued within 30 days of receiving the product back to us. No refunds or returns will be accepted 30 days or more after customer receives product.